Privacy Policy
Effective Date: May 15, 2025
Open Sky Dog Ranch, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including mobile phone numbers submitted through our website, forms, and messaging platforms.
1. Information We Collect
We may collect the following types of information:
- Your name, email address, and mobile phone number
- Information about your dog (e.g., name, behavior, reservation details)
- Contact information for references you voluntarily provide
2. How We Use Your Information
We use your information to:
- Verify your identity and eligibility for our services
- Send one-time SMS codes to confirm bookings and accounts
- Contact your references, with your permission, to complete behavior assessments
- Send service-related updates during your dog’s stay, if applicable
3. SMS Communications
By providing your phone number, you consent to receive one-time SMS messages from Open Sky Dog Ranch, Inc. related to verification, eligibility, and reference checks.
Standard message and data rates may apply. You can opt out anytime by replying STOP to any message.
We will never send promotional or marketing texts without your express opt-in.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information only with trusted third-party service providers (e.g., CRM and SMS platforms) who help us operate our business and deliver services, and only for those purposes.
5. Data Security
We use commercially reasonable safeguards to protect your information. However, no data transmission over the internet or storage system is completely secure.
6. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at the email address below.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: sean@openskydogranch.com
Mailing Address:
Open Sky Dog Ranch, Inc.
2540 Bryant Street
Palo Alto, CA 94301